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Always Responsive Home Care, home

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Always On Virtual Care keeps watch between caregiver visits

Small sensors give your parent proactive monitoring around the clock, sensing falls, calls for help and early signs of trouble, and alerting our care team when something changes.

A smiling older woman shaking hands with a nurse in her living room

Proactive monitoring in the house, day and night

Even with a caregiver coming every day, most older adults spend many hours alone. Falls happen in those hours, and so do the small changes that come before a bigger problem: more trips to the bathroom at night, a cough that's getting worse, confusion that wasn't there last week.

Always On Virtual Care pairs our caregivers with 24/7 virtual care: proactive monitoring built for home care. A few small pods plug into wall outlets in the rooms your parent uses most. They sense the moments that matter to care, such as a fall, a call for help or a change in routine, and alert our care team, where a person follows up. There are no cameras.

Always On Virtual Care is offered by seven of our offices: Mercer, Middlesex, Monmouth, and Somerset and Hunterdon in New Jersey, the Lehigh Valley in Pennsylvania, and Ponte Vedra and Sarasota in Florida. Call us to check whether it reaches your parent's town.

From the pods to our care team

  • Pods in the rooms that matter

    Usually three small pods, about the size of a deck of cards, plug into outlets in the bedroom, the bathroom and the main living area. There's no wiring to run and nothing for your parent to wear or charge.

  • A week or two of learning the routine

    The system first learns what a normal day is like in the house: when your parent gets up, how often the bathroom gets used at night. Later alerts point to real changes rather than ordinary activity.

  • Alerts to people, trends to the care plan

    Urgent events reach our care team by phone, text and email. Slower changes in sleep, activity and mood appear as trends that we review with the care plan.

Monitoring without cameras

Most older adults don't want a camera in the bedroom or the bathroom, and they shouldn't have to accept one. Our virtual care uses no cameras and no video.

The pods sense care-related sounds and words, the system's cloud is HIPAA compliant, and alerts go to the people caring for your parent.

Virtual care on its own, before a caregiver is needed

Virtual care also works on its own, without a caregiver in the home: the same pods, the same alerts and our care team behind them. It suits a parent who lives alone and manages well, when you want to know that someone will be alerted to a fall.

If more help is needed later, we already know the house and the routine, and a caregiver can start from there. Read about hourly care and companion care for the next step.

What proactive monitoring senses

These are the events and changes that matter most for an older adult living at home.

  • Falls and calls for help

    A fall, a cry for help or sounds of distress, including in the hours when no caregiver is there.

  • Early signs of illness

    Changes such as more bathroom trips at night or a worsening cough, which can come before a urinary tract infection or pneumonia is diagnosed.

  • Confusion and changes in mood

    New agitation, confusion or low mood, which can point to an illness, a medication problem or a change in memory.

  • Trouble with medications

    Signs that doses are being missed or mixed up.

  • Sleep and the daily routine

    Shifts in sleep and activity over weeks, which help us adjust the care plan before things escalate.

  • How visits are going

    How your parent and their caregiver are getting along, so we can step in early if a match isn't working.

How virtual care gets set up

Our team handles the setup and the response. There's no app for you or your parent to learn.

Request care
  1. A conversation about your parent's days

    We learn the routine, the current care plan and the hours that worry you most, and suggest the mix of caregiver hours and monitoring that fits.

  2. We place the pods

    Our team plugs the pods into outlets in the rooms used most, usually the bedroom, the bathroom and the living room, and checks that they're working.

  3. The system learns the routine

    For the first week or two it learns what an ordinary day is like, so later alerts reflect real changes.

  4. Our team responds

    Alerts come to our care team, who follow up and keep you informed. Trends feed into the care plan.

Why the people answering the alerts matter

  • A person follows up on every alert

    Alerts come to our care team, not to an app you have to keep checking.

  • The office that already knows your parent

    Alerts go to the same office that schedules your parent's caregivers and keeps their care plan.

  • Alongside caregivers, not instead of them

    Monitoring covers the hours between visits. You can add caregiver hours whenever they're needed.

  • No cameras in the house

    No cameras and no video, in the bathroom, the bedroom or anywhere else.

What families are saying

Read more family stories

The level of communication and professionalism from Always Responsive is outstanding. They keep our family updated, handle schedule changes smoothly, and their caregivers treat my grandmother with such dignity and respect.

Sarah Williams

Questions about Always On Virtual Care

Still have a question? Call us. Someone is here to talk, any time of day.

(609) 208-1111

What is Always On Virtual Care?

Always On Virtual Care is home care from Always Responsive Home Care combined with 24/7 virtual care: a set of small sensors placed in the home for proactive monitoring. They sense falls, calls for help, early signs of illness such as a urinary tract infection, medication trouble and changes in routine around the clock, and alert our care team so we can follow up before a situation becomes an emergency.

Does virtual care use cameras?

No. The sensors use no cameras and no video. They sense care-related sounds and words, the system's cloud is HIPAA compliant, and alerts go to the people caring for your parent.

Where do the pods go, and how are they installed?

Usually three small pods, about the size of a deck of cards, plug into ordinary wall outlets in the rooms your parent uses most, typically the bedroom, the bathroom and the main living area. There's no wiring and nothing to wear or charge. Our team places them and checks that they're working.

What does virtual care sense?

The sensors pick up falls, calls for help and signs of distress, early signs of illness such as more nighttime bathroom trips or a worsening cough, confusion, agitation or low mood, signs that medications are being missed, and changes in sleep and daily routine. The system spends the first week or two learning what a normal day is like in the home.

What happens when an alert goes out?

Urgent alerts reach our care team by phone, text and email, and a person on our team follows up with your parent and with you. Slower changes appear as trends, which we review and use to adjust the care plan and caregiver hours.

Can we have virtual care without a caregiver?

Yes. Virtual care on its own brings the same pods, alerts and care team, without a caregiver in the home. It suits an older adult who lives alone and manages well, when the family wants to know someone will be alerted to a fall. If more help is needed later, a caregiver can start with our team already knowing the home and the routine.

Where is Always On Virtual Care available?

Always On Virtual Care is offered by seven Always Responsive Home Care offices: Mercer, Middlesex, Monmouth, and Somerset and Hunterdon in New Jersey, the Lehigh Valley in Pennsylvania, and Ponte Vedra and Sarasota in Florida. Call us with your parent's town and we'll tell you whether it's covered.

How much does Always On Virtual Care cost?

It depends on whether virtual care is added to caregiver hours or used on its own. Call us and we'll talk through your parent's situation and give you a quote for the mix of caregiver hours and monitoring that fits.

Let's talk about care for your family

Send the form and we'll call you back to set up a time to talk. There's no cost and no obligation.

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