Terms of Service

By accessing our website, contacting us by phone, submitting forms, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services or website.

When you contact us or provide your contact information through our website, phone calls, or other means, you expressly consent to receive communications from Always Responsive Home Care. This includes:

Communication consent details

• When you call our phone number, you agree to receive calls and text messages from us regarding your inquiry, care options, and follow-up information
• When you submit a form on our website, you consent to receiving calls, text messages, and emails related to your request
• When you provide your contact information for a service inquiry, you agree that we may contact you about related services
• You understand that standard message and data rates may apply to text communications
• By providing your contact information, you represent that you are the owner of the phone number or email address provided

You can opt-out of receiving communications from us at any time by contacting us directly or using the unsubscribe options provided in our communications. However, we may still contact you regarding essential service-related matters.

Who sends these messages

Our text message program is called ARHC Care Updates. Messages in it are sent by ALWAYS RESPONSIVE HOME CARE INC (doing business as Always Responsive Home Care) through GoHighLevel, the customer relationship platform that holds your opt-in record, and the messaging provider that delivers texts on our behalf.

What we send and how often

By checking the text message consent box on a form on our Site, or by texting us first, you agree to receive customer care and account notification messages about your request and the care we provide. These messages include:

Types of text messages we send

• Confirmation that we received the form you submitted
• Follow-up questions and replies from our care team about your request
• Scheduling, visit, and caregiver coordination updates
• Notices about the status of your inquiry or your care plan

Message frequency is low. We only text you about the request you submit and updates to it.

If you opt in on one of our franchise-opportunity forms instead, the same terms apply and the messages are customer care and account notification messages about your franchise inquiry.

Opting out and getting help

Reply STOP to any message to opt out. Reply HELP for help, or call us. We will send one final message confirming that you have been unsubscribed, and you will receive no further texts from us unless you opt in again. You may also opt out by replying to any email from us or by calling us at the number below.

Rates, carriers, and eligibility

Text message rates, carrier, and eligibility terms

• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• You must be 18 years or older to use our SMS service.
• Text messaging is supported on major US wireless carriers; carrier participation and delivery are outside our control
• You represent that you are the subscriber of the phone number you give us, or that you are authorized to consent on the subscriber's behalf
• Tell us if your phone number changes or is reassigned so we do not text the wrong person

Calls

By providing your telephone number to us, you also consent to receive telephone calls from Always Responsive Home Care about your inquiry, your care, and scheduling. Consent to receive text messages is not a condition of purchasing any goods or services. You may ask us to stop calling at any time.

Our caregiving services are subject to the following terms:

Service terms details

• All caregiving services are provided subject to a separate Care Agreement
• Service availability may vary by location and is subject to caregiver availability
• Service rates and terms are provided during the formal assessment process
• We reserve the right to decline service to anyone at our discretion
• Emergency situations should be directed to 911, not our care services

All caregiving services require a formal assessment and the execution of a separate Care Agreement that details specific terms, conditions, rates, and expectations for service delivery.

When using our website, you agree to:

• Provide accurate information when submitting forms
• Not use the site for any unlawful purpose
• Not attempt to gain unauthorized access to any portion of the site
• Not interfere with the proper functioning of the site
• Not use the site in any way that could disable, overburden, or impair the site

We reserve the right to terminate or restrict your access to our site for violations of these terms.

All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Always Responsive Home Care or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or republish any content from our website without our prior written consent.

To the maximum extent permitted by law, Always Responsive Home Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our website or services
• Any unauthorized access to or use of our servers or personal information
• Any interruption or cessation of transmission to or from our website
• Any errors or omissions in content or for any loss or damage incurred as a result of the use of content posted, transmitted, or otherwise made available via our services

Always Responsive Home Care reserves the right to modify these Terms of Service at any time. We will post notifications of any significant changes on our website. Your continued use of our services or website after such modifications constitutes your acceptance of the updated terms. We encourage you to review these terms periodically to stay informed of any changes.

These Terms of Service shall be governed by and construed in accordance with the laws of the state where Always Responsive Home Care is headquartered, without regard to its conflict of law provisions. You agree that any legal action or proceeding between you and Always Responsive Home Care shall be brought exclusively in a federal or state court of competent jurisdiction located within this state.

If you have any questions about these Terms of Service, please contact us:

Always Responsive Home Care
Email: office@arhomecare.com
Phone: 609-208-1111