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Always Responsive Home Care Ocean County, home
Always Responsive Home Care Ocean County, home

About our Ocean County office in Toms River

Who we are, how we choose the caregivers we send to homes across Ocean County, and how we plan your loved one's care with you.

A smiling caregiver hugging a laughing older woman at home

Who runs our Ocean County office

  • Steven Caruso, Executive Director

    Steven Caruso

    Executive Director

    Steven runs our Toms River office and everything that comes with it: the caregivers, the office team, the families, and the hospitals and rehab centers that refer patients to us.

    He makes sure each client gets personalized, compassionate care that lets them age safely and comfortably in their own home.

    Much of our work in Ocean County is live-in care and longer shifts, where the match between a caregiver and a client truly matters. Steven stays close to our cases, and families have his direct line if something isn't right. When he's not at the office, you'll probably find him taking care of his own family!

The team behind every caregiver

A caregiver never works alone. These are the people in the office you'll hear from, and how each of them supports our caregivers and your family.

A smiling older woman shaking hands with a member of our care team in her living room
Your family, at the center

Executive Director

Runs the office and answers for the care every family gets. If something isn't right, this is the person who puts it right.

Nursing Supervisor

Writes the care plan, supervises the caregivers who follow it, and updates the plan when your loved one's health or routine changes.

Client Care Coordinator

Your everyday contact, who gets to know your family. Builds the schedule, matches your loved one with the right caregiver and handles the changes when appointments or plans shift.

On-Call Care Coordinator

Covers nights, weekends and holidays, so a call about a missed shift or a sudden change reaches someone who can sort it out.

Human Resources

Looks after the people who look after your family: hiring paperwork, pay, training records and the support that keeps good caregivers with us.

Recruiting Manager

Interviews caregiver applicants and checks their certifications, so the person who comes to your door is someone we'd send to our own parents.

Community Liaison

Keeps in touch with the hospitals, rehab centers, doctors and senior centers nearby, so the people who treat your parent know how to reach us.

Caregivers

The familiar faces in the home, matched to your loved one and trained by us: help with bathing and dressing, meals, medication reminders, errands and an afternoon of good company.

A Toms River office for the whole county

Our Ocean County office is on the second floor of 1400 Hooper Avenue in Toms River, the county seat, on the same road as the county's own senior services. From here we send caregivers to 30 towns, and our service areas page lists every one.

The office is open weekdays from 8:30 a.m. to 4:30 p.m. Outside those hours someone still answers at (732) 447-9900, because a caregiver's car can break down before a shift and a parent can fall on a Sunday afternoon.

How our team plans your parent's care

Steven Caruso is the Executive Director of our Ocean County office. He leads the office team and the caregivers who work for families across the county, and his job is to make sure each client's care fits the person receiving it.

Before care begins, a nurse visits your parent at home, looks at the bathroom, the stairs and the medication list, and writes the care plan with you. When something changes, such as a fall, a hospital stay or a new diagnosis, the plan changes with it. That first visit is a free in-home assessment, and one call to the office sets it up.

How we choose the caregivers we send

Every caregiver we send is our own employee, not a contractor from a registry. We interview each one, check references, run a background check, and take them through orientation before they meet a client. In New Jersey, the aides who help with bathing and dressing are Certified Homemaker-Home Health Aides (CHHAs), certified by the state Board of Nursing.

Then we match. A caregiver who lives at one end of the county shouldn't be on a 7 a.m. shift at the other, and a quiet aide may suit your father better than a chatty one. If the match isn't right, tell us and we'll change it quickly, without a gap in care. If you know someone who would be good at this work, our caregiver jobs in Ocean County page is where they apply.

Let's talk about care for your family

Send the form and our Ocean County team will call you back to talk about your loved one and set up a free in-home assessment. There's no cost and no obligation.

What can we help with?

Pick a weekday between 8:30 AM and 3:30 PM. One of our client care coordinators will call to confirm.

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